1. Order Processing

• Orders are processed and dispatched within 3–5 business days after successful payment confirmation.
  
• Once dispatched, delivery timelines depend on the courier or logistics partner. PaMee Hair Oil is not responsible for delays beyond our control.
  

2. Delivery Timelines

Estimated delivery times after dispatch are as follows:

• Within Tamil Nadu: 3–5 business days
  
• South India: 5–7 business days
  
• Rest of India: 7–12 business days
  

Delivery times may vary due to location, courier operations, or unforeseen circumstances.

3. Shipping Methods

• Products are shipped through reliable and trusted courier/logistics partners.
  
• After dispatch, a bill copy or dispatch document will be shared with the customer.
  
• Customers may use the details mentioned on the bill to track or inquire about the shipment directly with the courier/logistics provider.
  

4. Delivery Responsibility

• Orders will be delivered to the shipping address provided at checkout. Customers are responsible for ensuring that all address and contact details are accurate.
  
• PaMee Hair Oil is not liable for delays or delivery failures caused by:
  
  • Courier or logistics issues
    
  • Incorrect or incomplete address details
    
  • Weather conditions, strikes, natural disasters
    
  • Government or regulatory checks
    

5. Shipping Charges

• Applicable shipping charges, if any, will be clearly displayed at checkout before payment confirmation.
  

Shipping charges are non-refundable, except in cases of incorrect or damaged product delivery.